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MatamX — restaurant management, connected

Run your restaurant and branches
from one place.

MatamX is an Arabic restaurant and multi-branch management platform. It connects POS, kitchen displays, orders and delivery with inventory, purchasing, finance and reports, so your team works together and you can follow operations in one place.

Explore the platform
POSSales and shifts
KDSOrganized preparation
ONLINECustomer orders
ERPInventory and finance
Matam[x]Restaurant management, simplified

Your operations, in one place.

Connected tools for your team and branches.

POS · ORDERSPOS and orders
KDSKitchen and preparation
STOCK · ERPInventory and costs
REPORTSReports and branches

From the first order to the final report.

Multiple branchesTeam permissionsConnected operationsSeparate restaurant dataDecisions based on dataArabic RTL interfaceThe same permissions on mobile
Matam[x] · Run your restaurant smarter · Matam[x] · Run your restaurant smarter · Matam[x] · Run your restaurant smarter ·
ORDER #1024⏱ 00:00TABLE 07
One order journey

Every layer connects a part of your restaurant

Scroll to follow an order coming together, layer by layer. Each layer is part of Matam[x].

  1. POS

    The order enters the POS

    A classic burger and fries for table 7. The order is recorded and sent to the kitchen.

  2. KDS

    The kitchen receives it

    The ticket appears at the correct preparation station and its timer starts.

  3. STOCK

    Ingredients are deducted

    150 g of beef, cheddar and a burger bun are deducted from inventory using the recipe.

  4. CRM

    The customer profile updates

    The customer profile updates with the latest order, total spending and customer segment.

  5. DELIVERY

    A driver is assigned

    Assign the order to a driver and follow it through delivery, with zones linked to the branch.

  6. REPORTS

    Reports are updated

    Order sales, cost and profit are reflected in the reports.

POS KDS STOCK CRM DELIVERY REPORTS
✓Order #1024 is ready 08:30
Inside MatamX

See how the platform works

Explore illustrative screens for restaurant teams and managers, organized around their daily work.

Illustrative screen
Features and modules

Your restaurant operations in one platform

Choose the modules you need today and add more as your branches and team grow. Each part connects with the rest.

Point of sale POS

Sales, shifts, printing, discounts, tables and order customization.

Kitchen KDS

Preparation and packing stations linked to each branch and order type.

Call center

Orders across branches, customer lookup, payments and online order review.

Delivery and dispatch

Drivers, delivery zones, assignment and order tracking.

Online ordering

A branded menu for delivery, takeaway and dine-in.

CRM Customers

Customer profiles, segments, complaints, compensation, feedback and follow-up.

Reports and analytics

Sales, branches, products, payments, cancellations and team performance.

Inventory

Materials, warehouses, stock counts, transfers, waste and batch tracking.

Purchasing and suppliers

Purchase orders, receipts, invoices, payments and returns.

Production and recipes

Intermediate products, production orders, costs and actual yield.

Finance and accounting

Cash management, journals, chart of accounts, statements and branch costs.

Branches and permissions

Separate restaurant data and link users to their branches and roles.

CRM Built for restaurants

Every customer interaction is recorded and followed through.

From the first contact to complaints, compensation and repeat orders, your team can work from one clear customer history.

One customer profileContact details, branches, latest order and total spending.
Complete order historyOpen an order to review its items, payment, status and timing.
Customer segmentsNew, returning, high-spending and inactive customers.
Complaints and follow-upComplaint categories, assigned owners, status and notes.
Customer compensationRecord compensation, its reason and value, linked to the customer and complaint.
Configurable feedbackConsistent feedback forms instead of unstructured notes.
A
Ahmed Samy+20 10• ••• •842
Example
ReturningHigh spendingMaadi branch
Orders23
Total spending4,860
Latest order#1024
Order #1024 · Classic burgerToday 13:42
Delivery rating 5/512 October
Complaint: late delivery · Closed2 October
Compensation: complimentary drink2 October
How it works

From setup to the final decision of the day

One connected workflow across your teams and departments.

01

Set up your brand and branches

Set up branches, users, permissions and workflows for each team.

02

Add operational data

Add your menu, materials, warehouses, suppliers and recipes according to your package.

03

Run daily operations

Receive orders, run kitchen and delivery operations, or record ERP transactions directly.

04

Review the results

Review sales, costs, inventory, customers and branch results from shared data.

Packages

Packages that fit your operation

Choose restaurant operations, ERP or a combination that fits your business.

Not sure? Build your package

Run

Core operations
Based on your operation

For a single branch with a small team and a clear sales workflow.

  • POS and shifts
  • Menu and discounts
  • Core users
  • Daily reports

Scale

Popular choice
Tailored plan

For brands with multiple sales channels and branches to manage together.

  • Multiple branches
  • Online ordering and call center
  • Reports and CRM
  • Advanced operational permissions

ERP Suite

Resource management
Based on selected modules

For restaurants that need standalone ERP or ERP connected to daily operations.

  • Inventory and warehouses
  • Purchasing and suppliers
  • Production and recipes
  • Finance and costs
  • Daily operations ledger
Running a large chain or a specialized workflow?

We review your branches, modules and roles before pricing.

Talk to the team
Build your package

Choose your workflow and see your modules come together

Make three choices and watch your package come together, layer by layer.

1How many branches do you have?
2Which sales channels do you use?
3What else do you need to manage?

Your package

    Recommended packageRun
    Frequently asked questions

    Questions about MatamX restaurant management

    Answers to common questions before setting up your restaurant.

    Can MatamX manage multiple branches?+

    Yes. Manage multiple branches under one brand, with users, permissions, reports and a clear operational scope for each branch.

    Is there an online ordering site for customers?+

    Yes. A branded ordering site can support dine-in, takeaway and delivery, sending each order into the appropriate operational workflow.

    Does MatamX connect the POS, kitchen and delivery teams?+

    Yes. The POS, kitchen, delivery and call center share one order workflow, connected to the relevant branch and order type.

    Can I use ERP without the POS?+

    Yes. A standalone ERP package covers inventory, purchasing, production and finance, without the POS and delivery functions you do not need.

    Can permissions be customized?+

    Yes. Roles and screens follow the package, user responsibilities and the branch or warehouse they work with.

    How does onboarding work?+

    We review your workflow, branches and required modules, then prepare accounts and essential data and train your team.

    Talk to us

    Bring clarity to your restaurant operations.

    Tell us how your restaurant works and our team will help you plan the right setup.

    Contact us on WhatsApp

    WhatsApp for questions and setup

    Contact the MatamX team

    Share your branch count, workflow and required modules so our team can help you choose a suitable setup.

    Your request has been sent. The MatamX team will contact you soon.